Privacy Policy

Last Updated3 September 2026

AHMINIX LTD respects your privacy and is committed to protecting your personal information.

AHMINIX LTD is registered in England and Wales under Company Number 17435110, with its registered office at:

2nd Floor, College House, 17 King Edwards Road, Ruislip, London, HA4 7AE, United Kingdom

This Privacy Policy explains how AHMINIX LTD collects, uses, stores, shares and protects personal information when you visit the website, create an account, purchase or use services, contact customer support, or otherwise interact with the company.

1. Information We Collect

The information collected depends on how you use the website and services.

Account and Contact Information

This may include:

• Full name
• Email address
• Telephone number
• Billing address
• Country or region
• Company or organisation name
• Account username and related account details

Billing and Transaction Information

When purchasing services, AHMINIX LTD may process information relating to:

• Orders and subscriptions
• Invoices
• Payment status
• Transaction references
• Billing history
• Refunds
• Account credits

Payment card and financial information may be processed directly by third-party payment providers. AHMINIX LTD does not necessarily receive or store complete payment card details.

Technical Information

Certain technical information may be collected automatically when using the website or services, including:

• IP address
• Browser type
• Device information
• Operating system
• Login activity
• Access dates and times
• Security logs
• Error and diagnostic information
• Pages and features accessed

This information may be used for security, fraud prevention, system administration, performance monitoring and service improvement.

Support and Communications

Information may be retained when you contact AHMINIX LTD through:

• Support tickets
• Email
• Contact forms
• Service requests
• Complaints
• Other official communication channels

Service-Related Information

Depending on the service purchased, information may be processed as necessary to provide:

• Website hosting
• Server and infrastructure services
• Domain-related services
• Website and application development
• Website maintenance
• API integrations
• E-commerce solutions
• Security services
• Backup services
• Other technical and digital services

2. How Information Is Used

Personal information may be used to:

• Create and manage customer accounts.
• Process orders, payments, renewals and invoices.
• Provide hosting and other digital services.
• Respond to customer support requests.
• Send important account and service notifications.
• Maintain the security and integrity of systems.
• Detect and prevent fraud, abuse and unauthorised access.
• Monitor service performance and reliability.
• Maintain accounting, business and legal records.
• Comply with applicable legal and regulatory obligations.
• Improve services and customer experience.
• Send marketing communications where permitted by law.
• Establish, exercise or defend legal claims.

3. Legal Bases for Processing

Where UK data protection law applies, personal information may be processed on one or more of the following legal bases:

Contract Information may be processed where necessary to provide a requested service or perform a contractual obligation.

Legal Obligation Information may be processed where required to comply with applicable laws, accounting requirements, court orders or regulatory obligations.

Legitimate Interests Information may be processed where reasonably necessary for legitimate business purposes, including service security, fraud prevention, administration, service improvement and protection of business operations.

Consent Where legally required, consent may be requested before processing information for certain purposes such as marketing or non-essential tracking technologies. Consent may be withdrawn at any time where processing is based on consent.

4. Hosting and Customer Data

Customers using hosting, development, maintenance, infrastructure or similar services may upload, store or process information relating to their own users, customers, employees or other individuals.

In such circumstances, the customer may be responsible for determining how and why that information is processed, while AHMINIX LTD may process the information only as necessary to provide the relevant service.

Customers are responsible for ensuring that information processed through their services is handled lawfully and that all required permissions, notices and legal bases are in place.

AHMINIX LTD does not claim ownership of customer content merely because it is stored or processed through its services.

5. Sharing Information

Information may be shared where reasonably necessary with service providers such as:

• Hosting and infrastructure providers
• Data centres and network providers
• Payment processors
• Banking and accounting service providers
• Domain registries and registrars
• Email and communication providers
• Security and fraud-prevention providers
• Customer support systems
• Analytics providers
• Professional advisers

Information may also be disclosed where required by applicable law, court order, legal process or a lawful request from an authorised authority.

AHMINIX LTD does not sell personal information to third parties.

6. International Data Transfers

Some service providers or infrastructure used to provide AHMINIX LTD services may be located outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

7. Data Retention

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected.

Information may be retained where necessary to:

• Provide contracted services.
• Maintain account and transaction records.
• Meet accounting, tax and legal requirements.
• Resolve disputes.
• Enforce agreements.
• Prevent fraud and abuse.
• Maintain security and operational records.

Retention periods may vary depending on the type of information, service and applicable legal requirements.

Certain information may temporarily remain in secure backups until those backups are overwritten or deleted in accordance with applicable backup procedures.

8. Data Security

AHMINIX LTD uses reasonable technical and organisational security measures designed to protect personal information against unauthorised access, unauthorised disclosure, alteration, loss, misuse and destruction.

Security measures may include access controls, encryption where appropriate, authentication controls, monitoring, logging, network security and backups.

No online system can be guaranteed to be completely secure.

Customers are responsible for keeping account credentials secure and should report suspected unauthorised access as soon as possible.

9. Cookies and Similar Technologies

The website may use cookies and similar technologies.

Some cookies may be necessary for authentication, account sessions, security, shopping cart functionality, checkout functionality, language preferences and essential website functions.

The website may also use analytics, functionality or other non-essential technologies.

Where legally required, non-essential cookies or similar technologies will be used only in accordance with applicable consent requirements.

Users may manage cookies through browser settings and any cookie controls made available on the website. Disabling certain cookies may affect website functionality.

10. Marketing Communications

Service-related communications may be sent where necessary for account management, orders, billing, security, service operation and technical notifications.

Marketing communications are handled separately. Where required by law, appropriate consent will be obtained before sending electronic marketing communications.

Marketing communications can be unsubscribed from at any time using the available unsubscribe option or by contacting AHMINIX LTD.

Unsubscribing from marketing does not prevent necessary transactional, billing, security or service-related communications.

11. Your Data Protection Rights

Depending on applicable law and the circumstances of processing, you may have rights including:

• The right to request access to personal information.
• The right to request correction of inaccurate information.
• The right to request deletion in certain circumstances.
• The right to request restriction of processing.
• The right to object to certain processing.
• The right to request data portability where applicable.
• The right to withdraw consent where processing is based on consent.
• The right to raise a complaint regarding the handling of personal information.

These rights may be subject to legal limitations and exceptions. Identity verification may be required before certain requests are processed.

12. Complaints

If you have concerns about the way personal information is handled, please contact AHMINIX LTD through the official contact or customer support channels available on the website.

You may also have the right to submit a complaint to the Information Commissioner's Office in the United Kingdom.

13. Third-Party Services and Links

The website or services may include links to or integrations with third-party websites and services.

AHMINIX LTD is not responsible for the privacy practices of independent third parties. Users should review the privacy policies of third-party services before providing information to them.

14. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to services, business practices, technologies or legal requirements.

The latest version will be published on the website with an updated revision date. Additional notice may be provided where appropriate for material changes.

15. Contact Information

For privacy-related questions, requests or complaints, please contact AHMINIX LTD through the official contact or customer support channels available on the website.

AHMINIX LTD Company Number: 17435110 Registered in England and Wales Registered Office: 2nd Floor, College House, 17 King Edwards Road, Ruislip, London, HA4 7AE, United Kingdom